At Avrinth, we strive to ensure your satisfaction with our services. If you are not completely satisfied with your purchase of our subscription plans, we offer a straightforward refund policy to resolve any issues promptly.
To qualify for a refund, you must request it within 30 days of your initial purchase date. We will review your request and assess whether it meets our refund criteria. Refunds are typically processed using the original payment method within 5-7 business days.
Please note that refunds are subject to certain conditions. We do not provide refunds for partial subscription periods used or for services that have been actively used, including campaigns launched or data accessed during the subscription period.
If you believe you are eligible for a refund, please contact our customer support team at support@avrinth.com. Include your account details and the reason for your refund request. Our team will assist you promptly and ensure your issue is resolved to your satisfaction.
Avrinth accepts payments through several secure methods to ensure convenience and reliability for our customers. We currently support payments via major credit cards such as Visa, MasterCard, and American Express. Additionally, we accept payments through PayPal for added flexibility.
When you make a payment for our subscription plans or services, your payment information is encrypted and securely processed through our trusted payment gateway partners. We do not store your credit card information on our servers to maintain the highest level of security.
If you encounter any issues during the payment process or have questions about accepted payment methods, please contact our billing support team at support@avrinth.com. We are committed to providing assistance and resolving any payment-related inquiries promptly.
For enterprise customers or those requiring alternative payment arrangements, please reach out to our sales team at support@avrinth.com. We can discuss customized payment solutions tailored to your business needs and ensure a smooth transaction process.
By purchasing Avrinth subscription plans or services, you agree to our payment terms outlined below. Payments are due in full at the beginning of each subscription period unless otherwise specified in a custom agreement with Avrinth.
Subscription fees are billed automatically to the payment method on file unless you cancel your subscription before the renewal date. You can manage your subscription and payment details through your Avrinth account dashboard, where you have the option to update payment information or cancel your subscription at any time.
If a payment is not successfully processed due to insufficient funds, expired credit card information, or any other reason, Avrinth will attempt to notify you to update your payment details promptly. Failure to update payment information may result in the suspension or termination of your access to Avrinth services until payment is successfully processed.
If you have questions about our payment terms or need assistance with billing-related matters, please contact our billing support team at support@avrinth.com. We are here to help you navigate payment issues and ensure uninterrupted access to our platform.
At Avrinth, we understand that your business needs may change over time. We offer flexibility for subscription changes and upgrades to ensure you have the right plan to support your evolving marketing automation requirements.
If you wish to upgrade your subscription plan to access additional features or accommodate a growing subscriber base, you can easily do so through your Avrinth account dashboard. Simply navigate to the subscription management section, select the desired plan upgrade, and follow the prompts to complete the process.
Any prorated fees for the upgrade will be calculated based on the remaining subscription period of your current plan. The upgraded plan will take effect immediately, ensuring uninterrupted access to Avrinth’s comprehensive suite of marketing automation tools and features.
If you have questions about subscription changes, upgrades, or would like assistance with selecting the right plan for your needs, please contact our customer support team at support@avrinth.com. We are here to assist you in making informed decisions that best align with your business goals.
While we strive to provide exceptional service, we understand that circumstances may arise where you need to cancel your Avrinth subscription. We offer a straightforward cancellation policy to ensure a seamless process for our customers.
You may cancel your subscription at any time by logging into your Avrinth account and navigating to the subscription management section. Select the cancellation option and follow the prompts to confirm your cancellation request.
Upon cancellation, your access to Avrinth services will continue until the end of your current billing period. We do not prorate or refund subscription fees for the remaining period of the subscription term after cancellation.
If you decide to reactivate your subscription in the future, you can easily do so by selecting a plan through your account dashboard. Your previous account settings and data will be preserved, ensuring a seamless transition back to Avrinth’s platform.
In the event of a billing dispute or if you believe there has been an error in processing your payment, please contact our billing support team at support@avrinth.com promptly. We are committed to resolving billing discrepancies and ensuring accurate billing for our customers.
When contacting us about a billing dispute, please provide detailed information regarding the nature of the dispute, including any relevant transaction details or invoices. Our billing team will investigate the issue thoroughly and work with you to reach a resolution as quickly as possible.
Avrinth reserves the right to suspend or terminate services for accounts with unresolved billing disputes until the matter is resolved. We strive to maintain transparency and fairness in our billing practices and appreciate your cooperation in addressing any concerns promptly.
If you have any questions or require further assistance regarding our refund policy, cancellation process, or billing disputes, please do not hesitate to reach out to us. We are here to ensure your experience with Avrinth is positive and hassle-free.
Avrinth subscription plans are set to renew automatically to ensure uninterrupted access to our services. By subscribing to Avrinth, you authorize us to automatically charge the subscription fee to your chosen payment method at the beginning of each billing cycle.
You can manage your subscription preferences, including cancellation or modification of automatic renewal settings, through your Avrinth account dashboard. Changes to your subscription settings must be made before the next billing cycle to take effect for that cycle.
If you choose to disable automatic renewal or cancel your subscription, please ensure you do so before the renewal date to avoid being charged for the subsequent billing period. Avrinth does not prorate or refund subscription fees for unused portions of the billing cycle after automatic renewal has occurred.
For assistance with managing your subscription settings or questions regarding automatic renewal terms, please contact our customer support team at support@avrinth.com. We are here to assist you in maintaining control over your subscription preferences.
By subscribing to Avrinth and using our services, you agree to adhere to our Terms of Service (TOS). Our TOS outline the rules and guidelines governing the use of Avrinth’s platform, including acceptable use policies, privacy practices, and user responsibilities.
We encourage you to review our Terms of Service carefully to understand your rights and obligations when using Avrinth. The TOS also address important topics such as data protection, intellectual property rights, and limitations of liability.
If you have any questions or concerns regarding our Terms of Service, please contact us at support@avrinth.com. We are committed to maintaining transparency and ensuring that all users comply with our policies to create a safe and productive environment for everyone.
If you have any questions, concerns, or require further clarification regarding our Refund and Payment Policy, please do not hesitate to contact us. Our dedicated customer support team is available to assist you and provide prompt resolution to any issues you may encounter.
You can reach us via email at support@avrinth.com for general inquiries, support@avrinth.com for billing-related matters, and support@avrinth.com for legal inquiries. We strive to respond to all inquiries in a timely manner and ensure your experience with Avrinth is positive and efficient.
Thank you for choosing Avrinth for your marketing automation needs. We are committed to delivering exceptional service and support to help you achieve your business objectives effectively.
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